http://www.peterkrantz.com/2009/open-letter-to-dhl/ A blog about technology, visualization, music and unmanned vehicle experiments Tue, 20 Jul 2010 05:03:09 +0000 hourly 1 http://wordpress.org/?v=3.0 http://www.peterkrantz.com/2009/open-letter-to-dhl/comment-page-1/#comment-2656 Patrik Backentoft Wed, 28 Oct 2009 19:37:01 +0000 http://www.peterkrantz.com/?p=299#comment-2656 Hehe, been there done that. Had a similar experience but with an added twist: when UPS (different company, same #@%&!) had failed delivery at my home (prerequisite for next step) and I asked them to deliver it to my workplace, to which they agreed (sullenly, but still), they could only do this if I told them the zip code to my workplace. I had no internet access at the time of the call and I humbly asked them if they, being a delivery company, could maybe provide this themselves since there is only one such street in Stockholm, the answer was a resounding - you guessed it - no. When I asked the person if she could use her computer to have a look at hitta.se she hung up. I had to find the zip code and call back at a later time, repeat my case and next day finally got it delivered. Read this guy's story, hilarious if a tad angry: http://www.dan.se/danne-josefsson-avslojar-ups-bluffen.html Hehe, been there done that.
Had a similar experience but with an added twist: when UPS (different company, same #@%&!) had failed delivery at my home (prerequisite for next step) and I asked them to deliver it to my workplace, to which they agreed (sullenly, but still), they could only do this if I told them the zip code to my workplace. I had no internet access at the time of the call and I humbly asked them if they, being a delivery company, could maybe provide this themselves since there is only one such street in Stockholm, the answer was a resounding – you guessed it – no. When I asked the person if she could use her computer to have a look at hitta.se she hung up.
I had to find the zip code and call back at a later time, repeat my case and next day finally got it delivered.
Read this guy’s story, hilarious if a tad angry:
http://www.dan.se/danne-josefsson-avslojar-ups-bluffen.html

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