The first step to find out what users think

Empowering everyone to evaluate usability can improve the digital workplace. Here is how you take the first step with Bad software makes a bad digital workplace Organizations that have been around for a few years typically have a large number of legacy systems. Ages ago, when they were created, it is likely that no one cared about their usability or design. Users were used to obeying software and taking a course in order to be able to file a report....

June 7, 2015 · Peter Krantz

Haptic interface to e-government service - we need more APIs

A small hack to simplify the application for temporary parental benefit for care of children from the Swedish Social Insurance Agency (Försäkringskassan). Typically this involves multiple steps in a web browser. Now, moving a doll to a square and the computer will send relevant information to kindergarten and the social insurance agency.

May 23, 2013 · Peter Krantz

A lightweight semantic interoperability framework for countries and large organizations (and small ones)

This post is a summary of some ideas for a lightweight semantic interoperability framework It is mainly a composition of existing open standards to form a framework for organisations to be able to ensure that semantic and technical descriptions stay connected over time. The idea is to provide a framework that allows for an increasing semantic interoperability emerging over time without having a large centralized organisation defining vocabularies. Main points:...

December 15, 2010 · Peter Krantz

Implement open data for EU institutions

Jonathan Gray of the Open Knowledge Foundation participated in a conference of the Communia project, a European thematic network on the digital public domain. In a great post about the meeting at the OKFN blog, he recommends two improvements to the current PSI work; 1: Broaden the scope of the PSI Directive to include publicly funded cultural heritage organisations and 2: Broaden the evidence base for opening up PSI. A third recommendation An important value of public sector information is the increased transparency in government decision making....

July 12, 2010 · Peter Krantz

Social Media in the Swedish Public Sector

Andrew Krzmarzick, Govloop community manager, asked me which swedish government agencies are using social media to communicate with citizens. The twitter message space is too short for an answer so here is a more thorough reply. I will specifically look at Twitter which seems to be gaining popularity in the swedish public sector. Use of social media tools in the public sector is in its infancy in Sweden. In a study conducted by the Stockholm Chamber of Commerce in 2009 (PDF) , around 12% of agencies reported that they were using social media channels in their communication....

April 8, 2010 · Peter Krantz launched

Says the Open Government Working Group: The Internet is the public space of the modern world, and through it governments now have the opportunity to better understand the needs of their citizens and citizens may participate more fully in their government. Information becomes more valuable as it is shared, less valuable as it is hoarded. Open data promotes increased civil discourse, improved public welfare, and a more efficient use of public resources....

July 25, 2009 · Peter Krantz